Privacy & Cookies

Cookie and Privacy Policy

Last updated: July 2024

Introduction

Get Stitched, a trading name of Fashion3DX Ltd (“we”, “us”, or “our”), operates the website www.getstitched.co.uk. This policy explains how we use cookies and handle your personal data when you visit our website or contact us.

Cookie Policy

What are cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

How we use cookies

We use cookies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. We primarily use the following types of cookies:

  1. Strictly Necessary Cookies: Essential for the website to function properly.
  2. Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website.
  3. Functionality Cookies: Enable the website to remember choices you make and provide enhanced features.

Third-party cookies

We use Google Analytics, which sets cookies to help us analyze how users use the site. The information generated by these cookies about your use of our website will be transmitted to and stored by Google on servers in the United States.

Managing cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Privacy Policy

Information we collect

When you use our contact form, we collect:

  • Name
  • Email address
  • Message content
  • Newsletter subscription preference

We also collect standard log information and details of visitor behavior patterns through Google Analytics.

How we use your information

We use the information you provide to:

  • Respond to your inquiries
  • Send you our newsletter (if you opt in)
  • Improve our website and services
  • Comply with legal obligations

Legal basis for processing

We process your data based on:

  • Consent (for newsletter subscriptions)
  • Legitimate interests (for improving our services and responding to inquiries)
  • Legal obligation (where required by law)

Data retention

We keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Erase your personal data
  • Restrict processing of your personal data
  • Object to processing of your personal data
  • Data portability

To exercise these rights, please contact us using the details below.

Data sharing

We do not sell your personal data. We may share your data with:

  • Service providers who help us operate our website
  • Law enforcement or other authorities if required by law

International transfers

Data collected by Google Analytics may be transferred outside the UK. Google complies with standard contractual clauses for such transfers.

Changes to this policy

We may update this policy from time to time. Please check this page regularly for any changes.

Contact us

If you have any questions about this policy or our data practices, please contact us at:

Fashion3DX Ltd (trading as Get Stitched)
Goto Contact Page

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

By using our website, you acknowledge that you have read and understood this Cookie and Privacy Policy.

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